PLEASE NOTE THAT MOST PIECES ARE MADE TO ORDER SO EXPECT A PROCESSING TIME OF 3-5 WORKING DAYS. FREE UK SHIPPING.

Delivery and Returns

Processing Times

Orders will usually be posted within 3 working days. Please don't hesitate to contact us if you require a rush service. 

 

Shipping within United Kingdom 

Standard Delivery is FREE and takes 1-3 working days. 

We also offer fully tacked Express Delivery for £3.50, which takes 1 working day from posting. 

 

International shipping 

We offer non-tracked FREE Standard International Delivery. 

Standard International Delivery usually takes 3-7 days within the European Union and 7-10 days for the rest of the world. 

You can upgrade to Tracked International Delivery, which takes the same amount of time as Standard International Delivery, for £5.50. 

You can also opt for Express International Delivery, guaranteed to be delivered in 4 working days, for the price of £22. 

 

Returns and exchanges 

We want you to be 100% happy with your purchase and offer refund less a restocking fee within 30 days of purchase. 

For orders under £50 we charge £5 restocking fee. For orders of £50 and above we charge £10 restocking fee. 

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a refund/exchange all items must be unworn and in original condition. 

If you wish to return or exchange an item, please email us at sales@pearlberryjewels.com and we will contact you with the instructions on how to return/exchange the item. 

You will be responsible for the costs of returning your item. We suggest using a tracked postal service to ensure a safe delivery of the package. 

Please note that we are unable to refund/exchange earrings for hygiene and safety reasons.

We cannot provide refunds for sale items but we will happily exchange them for items of equal value.

This does not affect your statutory rights. 

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Sizing Guide
Buying jewellery can be a daunting task. So many times I have bought rings and bracelets just to find that they were too big for me. This is why I have decided to add a simple ring size chart to make your shopping experience easier. 
Pearlberry Jewellery Silver Rings
I love that most Pearlberry rings have adjustable bands, which means they will fit most fingers. This also means that you will be able to wear them on different fingers. I personally prefer wearing them on my middle finger - it gives me a chance to show off the ring without making a statement about my marital status. I also love wearing rings on my index finger, especially statement rings or cocktail rings. 
I have prepared a ring size chart, which includes a useful sizing tool, so that you may find out your ring size in the privacy of your home. All you need is a printer and some scissors. Click here to access the sizing guide.
If you are shopping for your partner and do not want her finding out about it, borrow one of her rings (make sure the ring fits the right finger - I have made this mistake before and the recipient ended up with a thumb ring) and use our sizing chart to measure it. 
Pearlberry Jewellery International Sizing Conversion Chart Tool
I hope you found this post useful. Happy shopping! 
With love,
Nina 
x